Look for Guaranteed at checkout.
TrustedSite Verified proves the store. The live result shows order backing separately.
Guarantee
See if this order is actually backed.
Open the store result before checkout. Verified proves the business. Guaranteed is the separate status that can back an eligible order.
Check this order fits.
The published cap, claim window and exclusions must cover the purchase.
Keep the order record.
Save the receipt, payment, delivery and merchant replies if something goes wrong.
Before you rely on the status
Three things must say yes.
BuyerProtection Guaranteed was explicitly active when you paid.
The amount, product and purchase date fit the published terms.
The order, payment and merchant contact can be shown.
When a guarantee claim can exist
- The order was placed while the store was BuyerProtection Guaranteed.Verified alone is not enough. BuyerProtection backing has to be active at checkout.
- The buyer has usable order evidence.Claim review needs order, payment, delivery, support, and merchant-response evidence.
- The claim fits the published terms.Caps, windows, exclusions, and evidence rules matter because the guarantee is real risk, not a badge.
- Use the live Guaranteed result.Unknown and TrustedSite Verified answer different questions; the order-backing decision appears only as BuyerProtection Guaranteed.
Before you rely on the badge